Privacy Policy & Terms and Conditions

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Ethos PT LLC

Effective Date: May 8, 2026

Ethos PT LLC ("we," "our," or "us") is committed to protecting the privacy and security of the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website at https://ethos-physio.com/ or contact us for care coordination purposes.

By using our website or providing your information to us, you agree to the terms of this Privacy Policy.

Information We Collect

Information You Provide Directly

  • Full name, email address, and phone number submitted through our website contact and appointment forms
  • Health-related information necessary for physical therapy, rehabilitation, and wellness services intake and scheduling
  • Communication preferences, including consent to receive text messages

Information Collected Automatically

  • Browser type, operating system, and device identifiers
  • IP address and general geographic location
  • Pages visited, time spent on site, and referring URLs
  • Cookies and similar tracking technologies used for site functionality and analytics

Information from Third-Party Services

We may receive limited information from scheduling platforms or other service providers used to facilitate appointment booking and care coordination.

How Information Is Used

We use the information we collect for the following purposes:

  • Scheduling, confirming, and managing appointments for physical therapy and rehabilitation services
  • Communicating administrative and billing information related to your care
  • Sending appointment reminders and care coordination messages via text or email
  • Responding to inquiries submitted through our website or by phone
  • Improving the functionality and user experience of our website
  • Maintaining records as required by applicable healthcare laws and regulations
  • Complying with legal obligations

We do not use your personal information for marketing, advertising, or promotional purposes without your explicit consent.

Text Messaging & Mobile Data Compliance

Opt-In

We may send text messages for care coordination purposes, including appointment reminders and administrative and billing communications. You may opt in to receive these messages by checking the designated consent checkbox on our website contact or appointment form. You must be 18 years of age or older to consent to receive text messages from us. By opting in, you confirm that you meet this age requirement.

Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

You may withdraw your consent to receive text messages at any time. Reply STOP to opt out. Reply HELP for help.

Message Frequency

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier and plan.

Carrier Liability

Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission and network availability.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

Information Sharing

We respect the privacy of your personal information and do not sell, rent, or trade it to third parties for any purpose. Specifically:

No Sale or Rental

We do not sell or rent your personal data to any third party.

No Marketing Sharing

Mobile information, including phone numbers and text messaging consent, is never shared with third parties for marketing or promotional purposes.

Service Providers

We may share limited information with trusted vendors and service providers (such as scheduling platforms) who assist in operating our practice. These parties are bound by confidentiality agreements and are prohibited from using your information for any purpose other than providing services to us.

Legal Compliance

We may disclose information when required by law, court order, or governmental authority, or as necessary to protect the rights, safety, or property of our practice or others.

Healthcare Law Compliance

We handle all health-related information in accordance with applicable state and federal healthcare laws and regulations.

Your Rights

Depending on applicable law, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal or clinical record-keeping requirements
  • Withdraw consent for text message communications at any time by replying STOP
  • Request that we limit certain uses of your information

To exercise any of these rights, please contact us using the information provided in the Contact section below.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure. In the event of a data breach that requires notification under applicable law, we will notify affected individuals as required.

Terms & Conditions of Use

These Terms and Conditions govern your access to and use of the Ethos PT LLC website. By accessing or using our website, you agree to be bound by these Terms.

Use Restrictions

You agree to use this website only for lawful purposes. You may not:

  • Use the website to transmit any unlawful, harmful, or defamatory material
  • Attempt to gain unauthorized access to any portion of the website or its related systems
  • Use automated tools or scrapers to collect data from the website without prior written consent
  • Interfere with or disrupt the operation of the website or servers connected to it
  • Reproduce, distribute, or commercially exploit any content from this website without our written permission

Intellectual Property

All content on this website, including text, graphics, logos, images, and design elements, is the property of Ethos PT LLC or its content licensors and is protected by applicable intellectual property laws. No content may be copied, reproduced, or distributed without our express prior written consent.

Third-Party Links

Our website may contain links to third-party websites, including scheduling platforms and external resources. These links are provided for convenience only. We do not control, endorse, or assume responsibility for the content, privacy practices, or terms of any third-party website.

Termination

We reserve the right to restrict or terminate your access to this website at any time, without notice, if we determine that you have violated these Terms or engaged in conduct harmful to our practice or others.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State in which Ethos PT LLC operates, without regard to its conflict of law provisions. Any legal proceedings arising under these Terms shall be brought exclusively in the appropriate courts of that state.

Changes to Terms

We reserve the right to update this Privacy Policy and these Terms and Conditions at any time. Changes will be effective upon posting to this page with an updated effective date. Your continued use of our website constitutes your acceptance of the revised terms.

Contact Information

Ethos PT LLC

Phone: (201) 528-6243
Email: EthosPT.John@gmail.com
Website: https://ethos-physio.com/

Hours

Monday – Friday: 7:00 AM – 8:30 PM
Saturday: 7:00 AM – 2:00 PM

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